This procurement will consist of two packages. The Customer Contact and Operations package will procure a strategic supplier of managed services to support, deliver and integrate contact centre services, including the provision of Assisted Digital capabilities, supporting customers through digital self-service and customer journeys to perform on their behalf when ...
- Banking services
- Customer services
- Customer-care services
- Telephone-answering services
- Mailing-list compilation and mailing services
- United Kingdom
- London