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Scope

Scope of the tender is the following main elements, based on ServiceNow or similiar:

• Now platform

• Incident management

• Change enabling

• Problem management

• Release management

• Feature management

• Contract management

• Certificate management

• Case management

• CSM Partner portal

• Employee Center

• Multi data source CMDB and Discovery

• Integrations to third-party solutions

Customisations

The ...

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  • Software package and information systems
  • IT services: consulting, software development, Internet and support
  • Software programming and consultancy services
  • Systems and technical consultancy services
  • Helpdesk and support services
  • Software-related services
  • United Kingdom
  • North East England
  • North West England
  • Yorkshire and the Humber
  • East Midlands
  • West Midlands
  • East of England
  • London
  • South East England
  • South West England
  • Wales
  • Scotland
  • Northern Ireland

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