Scope
Scope of the tender is the following main elements, based on ServiceNow or similiar:
• Now platform
• Incident management
• Change enabling
• Problem management
• Release management
• Feature management
• Contract management
• Certificate management
• Case management
• CSM Partner portal
• Employee Center
• Multi data source CMDB and Discovery
• Integrations to third-party solutions
Customisations
The ...
- Software package and information systems
- IT services: consulting, software development, Internet and support
- Software programming and consultancy services
- Systems and technical consultancy services
- Helpdesk and support services
- Software-related services
- United Kingdom
- North East England
- North West England
- Yorkshire and the Humber
- East Midlands
- West Midlands
- East of England
- London
- South East England
- South West England
- Wales
- Scotland
- Northern Ireland