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The contractor must provide the human and material resources necessary to provide the IT support services in the non exhaustive list below:

— end-user support (1st Level), according to ITIL (IT infrastructure library) principles,

— technical assistance with ICT (information and communication technologies) software, hardware and equipment, including IMAC (install, move, add ...

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  • Computer support and consultancy services
  • United Kingdom
  • North East England
  • North West England
  • Yorkshire and the Humber
  • East Midlands
  • West Midlands
  • East of England
  • London
  • South East England
  • South West England
  • Wales
  • Scotland
  • Northern Ireland

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