The contractor must provide the human and material resources necessary to provide the IT support services in the non exhaustive list below:
— end-user support (1st Level), according to ITIL (IT infrastructure library) principles,
— technical assistance with ICT (information and communication technologies) software, hardware and equipment, including IMAC (install, move, add ...
- Computer support and consultancy services
- United Kingdom
- North East England
- North West England
- Yorkshire and the Humber
- East Midlands
- West Midlands
- East of England
- London
- South East England
- South West England
- Wales
- Scotland
- Northern Ireland