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The National Transport Authority requires the provision of contact management and business administration services under five (5) service categories. These service categories are as follows:

• Service Category 1: Information provision service;

• Service Category 2: Booking service;

• Service Category 3: Business analysis and administration support service;

• Service Category 4: Back office ...

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  • Telephone switchboard services
  • Helpdesk and support services
  • Helpdesk services
  • Customer services
  • Customer-care services
  • Office-support services
  • Telephone-answering services
  • Telephone operator services
  • Call centre
  • United Kingdom
  • North East England
  • North West England
  • Yorkshire and the Humber
  • East Midlands
  • West Midlands
  • East of England
  • London
  • South East England
  • South West England
  • Wales
  • Scotland
  • Northern Ireland

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