The National Transport Authority requires the provision of contact management and business administration services under five (5) service categories. These service categories are as follows:
• Service Category 1: Information provision service;
• Service Category 2: Booking service;
• Service Category 3: Business analysis and administration support service;
• Service Category 4: Back office ...
- Telephone switchboard services
- Helpdesk and support services
- Helpdesk services
- Customer services
- Customer-care services
- Office-support services
- Telephone-answering services
- Telephone operator services
- Call centre
- United Kingdom
- North East England
- North West England
- Yorkshire and the Humber
- East Midlands
- West Midlands
- East of England
- London
- South East England
- South West England
- Wales
- Scotland
- Northern Ireland